What is a hack?
Originally, a hack was an event of one or more days where people involved in software development, subject matter experts and others got together to invent and create solutions or new insights to tricky problems. Increasingly, organisation and system leaders are now applying these methods that originated in the software industry (and were about technical data-driven solutions) to solving big strategic issues such as community building, system redesign and transformational leadership development. Across the globe, governments are using hack day methods to create more transparent, accessible services for citizens.
A hack is a learning event at which diverse groups of people collaborate to think beyond their previous perspectives and create experimental solutions to challenging problems. The way that a hack operates is inclusive and open, levelling and participative.
To see highlights of an outstanding hack in healthcare view this film from Alder Hey Children’s Hospital: Hacking Children’s Health 2015
To get a wider sense of the process of hacking, watch the WebEx and view the slides from the recent Edge Talk: ‘Hacked off? Get hacking!‘
NHS Transformathon hacks
Two hacks ran alongside the NHS Transformathon. Our hosts and panellists regularly linked up with the hacks, so that we could hear about their progress, and help them by providing ideas and expertise.
Central Cheshire System Resilience Group
NHS South Cheshire Clinical Commissioning Group and NHS Vale Royal Clinical Commissioning Group brought together people from across Central Cheshire to use their combined knowledge, wisdom and expertise to help find solutions to local healthcare problems.
Working closely with North West Coast Academic Health Science Network, the CCGs organised this event to create a sense of energy and excitement to tackle a really difficult challenge: ‘how do we encourage and promote active well-being?’
The hack took place over a 24 hour period and there was lots of energy and commitment to action. Attendees used social media to voice their concerns, generate disruptive dialogue and positive affirmation with people in the room and elsewhere. Four teams pitched ideas and the winner was chosen to develop a single point of access for GPs to call if they required support.
Find out more about the hack at the Vale Royal CCG website or by watching the film below:
CLIC Sargent is the UK’s leading cancer charity for children and young people, and their families. They provide clinical, practical, financial and emotional support to help them cope with cancer and get the most out of life.
CLIC Sargent worked with young people and stakeholders to hack how they can help young people find and reach CLIC Sargent’s services.
If you would like to know more about the CLIC Sargent hack, please email us.
Alison Cameron and Helen Bevan, our hosts for the event introduce the themes covered and who is taking part. Their guest is Gill Phillips
Heard about ‘Hacks’ but unsure how they can help you? Expert Perry Timms and Iain Hennessey, Head of Innovation at Alder Hey Hospital discuss how hack methods can energise improvement
Abigail Harrison, from Haelo (UK) on moving frontline teams from “data haters” to “measurement improvement maestros”
Steve Sewell, Chris Jones and Sam Jones are local and national leaders pioneering new care models in England
Join Nigel Edwards, CEO of health charity Nuffield Trust (UK) and leaders in crowdsourcing to debate the potential of designing-by-crowd
Shari McKeown from the British Columbia Patient Safety & Quality Council, Canada shows how using games can build energy, engagement and sustainability for change.
Ben Ridout from BC Patient Safety and Quality Council on engaging service users and families as true partners in health and care
Leaders aren’t always the ones with positional power. Hear from change agents from British Columbia (Canada) who act as distributed leaders
How a public health service in New Zealand changed its approach and moved from doing things to people to doing things with people
Jane Evans, from Eastern Health shows howa large multi-site health service in Victoria, Australia, introduced seven day services across General Medicine.
Using care for older people as an example, Ruth Glassborow from Health Improvement Scotland talks about developing a sustainable QI culture
Dr Peter Fuda, a world-leading researcher and practitioner on transformational change, gives a guide to his best research and insights
Paul Taylor and Vicky Green from housing innovation unit Bromford Lab examine what role an innovation lab can play to support social good
Matthew Partovi leads a network of activists who care about their organisation’s culture so much they’re willing to lose their jobs for it! We’ll explore with him some of the actions people are taking