Creating the future today, literally!

27.01.2016

21:00 - 22:00 GMT

Description

In this session Michael Lin and Mary Katica, Innovation Specialist at Kaiser Permanente, USA shows how we can use advanced prototyping and field testing approaches from the field of human-centred design to make the future tangible for our service users and colleagues to experience. This allows us to learn about real needs that staff and patients/users have, so that cross functional teams can create better experiences together.

A transcript for this session is available in the resources section.


Speakers

Helen Bevan (England) | Chief Transformation Officer , NHS Horizons Group
Alison Cameron (England)
Michael Lin (USA) | Innovation Specialist , Innovation Consultancy Kaiser Permanente

WHEN

27.01.2016

21:00 - 22:00 GMT

Topics

prototyping field testing

Links & Resources


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