It is natural to resist change. Rather than seeing resistance as something negative, here we shift our perspective so that we see dissent, diversity and disruption as essential components of effective change. However, we need to build resilience in order to work effectively with resistance. This module offers some tools and techniques to ensure that we remain strong, adaptable and able to continue our work as change agents.
Thursday 2 March 3pm GMT
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Shari McKeown from the British Columbia Patient Safety & Quality Council, Canada shows how using games can build energy, engagement and sustainability for change.
Using care for older people as an example, Ruth Glassborow from Health Improvement Scotland talks about developing a sustainable QI culture
Fundamentally, healthcare organizations and systems are patterns of energy, webs of human relationships, conversations and decisions .Imagine the healthcare system to be a multi-storey building. We have stairs, halls, ladders and balconies. We call them networks, institutes, agencies, confederations. The spaces are not just the lines and boxes on the official organization chart, static images […]