It is natural to resist change. Rather than seeing resistance as something negative, here we shift our perspective so that we see dissent, diversity and disruption as essential components of effective change. However, we need to build resilience in order to work effectively with resistance. This module offers some tools and techniques to ensure that we remain strong, adaptable and able to continue our work as change agents.
Thursday 2 March 3pm GMT
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Heard about ‘Hacks’ but unsure how they can help you? Expert Perry Timms and Iain Hennessey, Head of Innovation at Alder Hey Hospital discuss how hack methods can energise improvement
This session highlights innovators, clinicians, patients and digital collaborators who are using social media to improve patient care
Shari McKeown from the British Columbia Patient Safety & Quality Council, Canada shows how using games can build energy, engagement and sustainability for change.