This first module invites you to continue your journey as a change agent and offers some new ways of thinking about how you work to effect change. The module highlights learning from some of the most effective change agents across the globe, explores the differences between troublemakers and rebels and helps us to understand how to ‘rock the boat and stay in it’.
Module 1 Resources
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Shari McKeown from the British Columbia Patient Safety & Quality Council, Canada shows how using games can build energy, engagement and sustainability for change.
Using care for older people as an example, Ruth Glassborow from Health Improvement Scotland talks about developing a sustainable QI culture
Fundamentally, healthcare organizations and systems are patterns of energy, webs of human relationships, conversations and decisions .Imagine the healthcare system to be a multi-storey building. We have stairs, halls, ladders and balconies. We call them networks, institutes, agencies, confederations. The spaces are not just the lines and boxes on the official organization chart, static images […]