Lois Kelly and Carmen Medina of Rebels at Work look at common mistakes in developing and introducing new ideas and discuss important and often overlooked organizational, interpersonal and personal self-awareness practices needed to navigate the journey from ‘I see a problem and have an idea’ to the idea being adopted.
Full recording of session – https://youtu.be/EU-Nf_1f8hQ
Slides – http://www.slideshare.net/Foghound/ideas-for-leading-change-nhs-the-edge-webinar-oct-2-2015
Transcript – http://www.slideshare.net/NHSIQ/rebels-at-work-edge-talk-full-transcript-2-october-2015
Chat box – http://www.slideshare.net/NHSIQ/chat-from-edge-talk-by-rebels-at-work-on-the-2nd-october-2015
Follow-up twitter chat: make sure you’re following @theedgeNHS, and join us for a follow-up twitter chat about Lois and Carmen’s session on Wednesday, 7 October from 4 – 5pm (UK time). Make sure you use the hashtag #EdgeTalks when tweeting, and we will be able to see what you’re saying.
Overview of the webinar:
‘Necessary but not sufficient: Undervalued and overlooked approaches for creating change’ by Lois Kelly and Carmen Medina who co-authored ‘Rebels at Work: A Handbook for Leading Change from Within’. You can follow Lois and Carmen on twitter too: @Rebelsatwork / @LoisKelly / @Milouness
Urgent problems, rational solutions and passionate patient advocates are necessary but not sufficient to create change in health care organisations.
Lois Kelly and Carmen Medina of Rebels at Work will look at common mistakes in developing and introducing new ideas and discuss important and often overlooked organizational, interpersonal and personal self-awareness practices needed to navigate the journey from ‘I see a problem and have an idea’ to the idea being adopted.
What will we learn?
- The real problem: Understand why most change initiatives fail because we get the problem wrong – and learn about a practice from Harvard University’s School of Education that helps uncover the real resistance to doing things differently.
- Influence vs. preach: See why the best communications strategy for influencing people who may be uncomfortable with our ideas is to stop talking about our ideas, and use techniques for minimizing threat triggers and maximizing trust and empathy.
- Manage often dreadful meetings in new ways: Advance our ideas rather than simply present our ideas.
- Don’t take no for an answer: Get ideas on how to overcome common objectives like, ‘there is no budget for that’ or ‘we tried that before and it didn’t work,’ tapping into both persuasion science and win-win negotiation skills.
- Learn how to manage our emotions: Especially anger, so that they don’t sabotage our credibility.
- Practice self-care: all effective rebels and change agents are optimistic and resilient. But we’re not born that way. Hear about practices to develop your optimism, and to spot signs indicating it might be time to let go of your big idea.